The Tape Machine Company since 1983...

Frequently Asked Questions

Warranty Information

Guarantee

Minimum Order Requirements

Shipping

Payment Terms

How To Place An Order

How To Send a Machine In For Service

Warranty Information

Phoenix Tape Machines - All Phoenix Tape Machines include our exclusive full 2 year parts and labor warranty

NPS Tape Machines - All NPS Tape Machines include a full 1 year parts and labor warranty

Replacement Parts - All replacement parts sold by TIGERSEAL sales & service include a 1 year replacement warranty for any defects in material or workmanship

Service - All labor work performed by TIGERSEAL sales and service includes a 6 month warranty.

For more information about our exceptional warranty policies, please call us toll free at 1-800-899-9389

Guarantee

TIGERSEAL sales and service also provides this additional guarantee: If you're not satisfied with the performance or quality of any product you purchase from us you can return it for full credit within 30 days

Minimum Order Requirements

None

Shipping

All products shipped FOB Richmond VA. Normal shipping is UPS Ground. We do offer UPS Next Day, Second Day and 3 Day Select shipping. We can also ship by USPS. 

If you would like us to ship Freight Collect by FedEx, DHL, or UPS please let us know

Payment Terms

We accept Visa, MasterCard, American Express, and Discover

We also offer Net 30 Terms with approved credit

How To Place An Order

You can use our handy Fax Order Form

or, call us at 1-800-899-9389

How To Send A Machine In For Service

SHIP TO:

TIGERSEAL PRODUCTS sales and Service

Attn Service Department

13093 Old Ridge Road

Beaverdam VA 23015

To learn more about service, please click here:

Tigerseal Products is not affiliated with MCM/Phoenix

Tigerseal Products is not affiliated with Better Packages Inc