Complete Service Guides for your Better Packages® 333 and Phoenix® M1 Tape Machines

WaterLeaks

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Almost always, water leaking from around the water tank area is caused by old, worn out moistening brushes. The brushes, as they age, get a glue build up that "flattens" them out. The tips of the brushes hang over the sides of the water tank. As the water travels up the brushes, it drips over the sides of the water tank. If your machine leaks, do this:

1. Remove water tank & moistening brushes

    Helpful Hint: To remove water tank, lift up slightly to get the tank 

     over the Tank Shelf Lip - M400TSST (Ref FM40), then pull towards you. 

     If the tank cannot be lifted up easily, VERY GENTLY pry the 

     tank up with a screw driver until it clears the lip on the Tank Shelf. 

2. Remove moistening brushes. Fill water tank with water and 

    let stand briefly

3. If it stops leaking, replace the moistening brushes. 

    Order Moistening Brush Set - M100MB3X (Ref PW107AK).

There is a chance that the tank has a hairline crack. If you have the opportunity, let the tank stand over the weekend with water only and see if it leaks. If it does, order replacement tank - M100TANX, (Ref FM6AX).

If you can't find the answers here, then please feel free to call us at 1-800-899-9389. 

For more information on these models, please call us at 1-899-899-9389.

TIGERSEAL® PRODUCTS sales & service

13093 Old Ridge Road

Beaverdam VA 23015

Tigerseal Products is not affiliated with MCM/Phoenix

Tigerseal Products is not affiliated with Better Packages Inc